Terms and conditions
We reserve the right to cancel if the trip does not reach a minimum number of 4 participants.
We reserve also also the right to cancel in the event of adverse weather conditions and/or other unforeseen events.
In either case, you will receive a full refund or be given the option to move your excursion to another convenient date and time at no additional cost.
Contact us at +47 904 16 440 if, for other reasons, you need to change the date and/or time of your trip.
Om du får behov for å kansellere, vennligst kontakt oss minst 24 timer før starten av reisen, og vi vil gi deg full refusjon.
Any cancellation requests received later than that do not entitle you to a refund.
Read in the section "important information" of each excursion if other special terms and conditions apply.
FAQ
The Norwegian Maritime Directorate has set the regulations for how many people can be on board one RIB at a time. That number is a maximum of 12 people plus boat driver and guide.
RIB Lofoten has three modern and safe RIBs for seafaring. We can also provide many more RIBs if needed for larger groups. Contact us by email if you have a large group: [email protected].
We focus on safety and before all trips our experienced skippers go through our safety routines for your and ours safety.
Våre skip er bygget og vedlikeholdt med strenge standarder satt av Det Norske Veritas.
Our skippers are certified with all relevant maritime safety courses.
Our vessels are equipped with electronic GPS navigation systems, radio equipment, flares, and a variety of relevant equipment to maximize your personal safety.
On board the boat you have a separate seat with full back support.
Das Unternehmen hat ein eigenes HSE/IK-System vorbereitet.
Våre passasjerer får utlevert godkjente flytedresser som er vann- og vindtette. Disse er godkjente dresser som holder varmen godt, selv på vinterdager i minus
All our passengers are insured.
Vi krever oppmøte 15 minutter før avgang. Dette er for å få tid til å kle opp alle med rette størrelser på flytedresser, samt å få kjørt en pålagt sikkerhetsbrief til alle som skal med. Kom gjerne tidligere.
All passengers are responsible for the loss/damage of cameras, mobile phones, glasses and other valuables.
Pregnant women or people with back problems, neck problems or other physical limitations must always inform the boat operator about this before departure. The boat operator has the right to reject people with these health problems or they must sit in a place designated by the boat operator.
The boat operator has the right to reject intoxicated persons who are under the influence of alcohol or other drugs. RIB trips must be safe for you and your fellow passengers.
RIB Lofoten
You will find us in the center of Svolvær (Torget, Svolvær) right next to the Hurtigruten pier and the Lofoten Culture House.
We have our own floating pier where the boats are normally located. Hurtigruten adds a little further out on the quay.
Bookinginformasjon:
Booking +47 904 16 440 (calls only, no SMS)
Roar: + 47 975 30 220
Email: [email protected]
Bring your camera! Big or small, bring them all. Being on the same level as the whales and often getting the feeling that you come close to these amazing animals gives you the perfect opportunity for taking photos. Being so close to the surface gives you the possibility to get photos not only of the whales and the sea, but also with mountains and sky in the background. Just remember to cover your camera while driving to avoid any splashes. The same goes for photographing the birds. Most people are not professional photographers, and very few have previously seen whales before. We therefor say; remember to enjoy the moment without looking through the camera lens all of the time. As, unless you have a very good lens, you will experience the moment very differently from behind a camera than through your own eyes.
Seasickness is usually not a big problem on our boats. That is however not to say you will never get seasick. This depends on the conditions on sea, meaning what kind of waves we have. It also depends on your state of the day. Do not avoid eating before going to sea thinking that will prevent you from throwing up. If you go out on an empty stomach you may acquire the exact opposite effect of what you initially wanted to achieve. An empty stomach can increase your chance of feeling sick rather than avoiding you from feeling nauseous. Our advice is to eat normal and to avoid any stress. Remember that while driving it is very rare to feel sick. It is when laying still that we can get troubles with our balance system. But try not to let this affect your experience before going out as in most cases you are not going to feel a thing. Should the feeling anyway occur try to find a point of focus (other than your stomach) and do not close your eyes as that can affect your balance system even more. We do not hand out travel sickness pills, but you can require such at the pharmacies if you wish to use them.
We provide our guests with warm flotation suits, gloves and goggles. What to wear under the suits depends on the weather on the day. Outdoor clothing might for instance be recommended as a supplement during winter while on one of those perfect days during summer you might not need more than a t-shirt. Remember that what was considered reasonable on land may no longer feel the same after 1 hour at sea.
We do not offer any sea rafting. However, this is not the same as saying you will never get wet on the boat. From time to time the conditions on sea will provide some splash of sea. Rubber boots are usually not needed, as they also can get quite cold, but hiking shoes are usually perfect any time of the year. Sneakers can be sufficient on warmer days but avoid ankle socks. It is usually a question of keeping your feet warm, rather than avoiding getting wet.
Whale trip last around 2 hours, you should arrive at our reception 20 minutes prior to the scheduled departure.
Backpacks are not usually a necessity unless you have camera bags. Remember that the trips are not particularly long, and we have the experience that those who chose to bring their bags never really need them on sea. If you have valuables, it is better to lock it in your car or leave it at the reception for us to look after it than to bring it with you on the boat. There are also big pockets on the suits where you can keep your phone and some snacks. Just remember to empty your pockets when you are back from sea.
You can pay all kinds of debit and/or credit cards before we depart to the sea. Cash is also possible (NOK, USD and EUR).
- Hånddesinfisering skal finnes på tur inn og ut av våre lokaler og omklednings områder, samt ved betalingsterminal.
- Personlig buff (hals/krage) deles ut til alle passasjerer ved stasjon for hånddesinfisering.Buff skal straks tas på over nese og munn, og skal beholdes på hele turen.
Det er viktig at man ikke tar seg til ansiktet mens turen pågår, bøff tas av etter desinfisering av hender etter turen når tilstrekkelig avstand kan holdes.
Videre veiledning vil bli gitt ved oppmøte. - Bekledning utleveres til passasjerene etter utført pkt. 1 og 2
Bekledningen er desinfisert med spray og temperatur behandlet på 30-35 graders varme. - Bekledning tas på og passasjerene holder avstand til de blir bedt om å gå ombord i båtene for sikkerhetsinformasjon før avgang.Ombord i båtene er vi omgitt av frisk luft, som medfører at vi ikke er så sårbare for 15 min. eksponering som vi er innendørs i stillestående luft.
Buff beholdes på hele turen for sikkerhets skyld og for å unngå dråpesmitte. Buff beholdes av passasjeren etter turen.
- På turer/avganger fra andre destinasjoner enn Svolvær havn som er Rib-Lofotens base, tas passasjerene imot med hånd-desinfisering og utlevering av personlig buff som straks tas på over nese og munn ,og beholdes på hele turen.Fysisk kontakt skal unngås og avstand på 1 meter tilstrebes under på- og avkledning.
- Lokaler gjennomgås i mellom hver tur og ryddes for ting som ikke tilhører driften.Berøringsflater desinfiseres.
- Ved avsluttet tur, skal alle berøringspunkter ombord i båtene desinfiseres med spray, båtene ryddes og klargjøres til neste tur.
- Bekledning skal etter hver tur desinfiseres med spray, og henges inn i rom for varmebehandling på 30-35 graders varme.
- Tilbakemeldinger fra gjester som f.eks tips om bedre rutiner tas gjerne imot.
- Smitteveiledning, regler og råd fra den kommunale smittevern ledelse tas på største alvor og skal etterleves for å unngå smittespredning.
